HSBC Group

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

 HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

 We are currently seeking an experienced professional to join our team in the role of  a Senior Consultant Specialist

   In this role, you will:

• Windows Systems Administrator for a DevOps infrastructure delivery role; configuring, delivering and supporting Windows server environments and services.
• Work across one or more application development DevOps ‘pods’ to consume and deploy centrally provided services from Distributed Compute.
• Responsible for implementation of new technologies and the on-going support of hardware and software solutions across both live and non-live environments.
• Deliver and provide technical support for ITID technologies while conforming to high quality standards and best practices, maintaining and improving SLA’s, and ensuring compliance to HSBC policies at all times.
• Actively participate to achieve organisation objectives for efficiency. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardised tasks/processes.
• Advise on Windows design, development and best practice for Distributed Compute, throughout project lifecycles from build through to ITSA and implementation processes.
• Write Windows scripts to automate and streamline BAU tasks. Building automation capabilities to support the execution of operational activities.
• Draft and maintain standards and procedures for service component capacity management. Ensures the correct implementation of standards and procedures.
• Pro-actively review information in conjunction with service level agreements to identify any capacity issues and specify any required changes. Work with application teams to agree and implement short and medium term modifications to demand.
• Asses, analyse, develop, document and implement changes based on requests for change. Understanding of functional requirements and translation of business requirements into technical specifications
• Provide troubleshooting support in incident and perform root cause analysis to prevent problems happening. Appropriate measures are taken to improve and sustain high quality and prevent recurrence.
• Provide consultancy, guidance and collaborate with other infrastructure, application, support and engineering teams.

To be successful in this role, you should meet the following requirements:

• Proficiency in Windows server admin skills (i.e. Windows 2008 / 2012 / 2016), 8-10 years’ experience is a must. Should possess industry standard certifications for Windows domain.
• Demonstrable experience of Windows administration and architecture, including knowledge of volume managers, multipathing and registry tuning.
• Demonstrable experience of scripting (Powershell / WSH / VBScript / Batch) with automation skills.
• Excellent knowledge and troubleshooting of Microsoft Clustering is required.
• Strong infrastructure background with experience with IBM and HP x86 hardware and virtualisation platforms (VMware, Citrix, Hyper-V).
• Knowledge of storage infrastructure with experience of configuring filesystems on NAS storage and EMC SAN solutions, both standalone and clustered, including replication.
• Knowledge of network infrastructure (Cisco, TCP/UDP, LAN/WAN, GSS, F5, VIPs, Firewalls).
• Significant experience of working in a major enterprise environment and or experience operating in highly regulated industry, e.g. Financial Services.
• Experience of DevOps tools and configuration management (SCCM / Ansible / Puppet / Chef).

 Secondary Skills:

• Operational effectiveness – experience of delivering solutions that align to approved design patterns and security standards.
• Should be well versed with ITIL concepts and more specific understanding of Service operations activities.
• Ability to quickly acquire new skills and tools.
• Experience working within an agile environment.
• Highly motivated with a positive and proactive attitude.
• Able to work independently to meet deadlines and under pressure.
• Passion for technology, work closely with application teams and understanding their application environments and services.
• Experience with other ITID technologies such as Middleware (WebSphere, Apache HTTP Server & Tomcat, IIS and MQ) and Databases (Oracle, Oracle RAC, MS SQL, Sybase & DB2).
• Experience of other technologies is desirable:
• Enterprise Application integration programming in Java/ Java GUI, XML/ XSLT, HTML/ Java Script, Market Data (RMDS, 29West, Wombat, Solarflare), Grid and coherence, Trading Technologies and ISVs
• End to end agile infrastructure architecture across all layers
• A track record of gaining an understanding of customers' needs and delivering excellent customer service.
• A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change.
• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.
• Contributed productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals.
• Experience of making prompt and practical business decision, even in times of ambiguity, considering various perspectives and taking responsibility for outcomes.
• Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently.
• Supported project teams/managers, showing an understanding of the basic principles of project management.
• Experience of personally complying with IT / business processes, compliance and regulations

 You’ll achieve more when you join HSBC.

www.hsbc.com/careers

 HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 Issued by – HSBC Software Development India