Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President - AMH FRAUD DETECTION - GZC.

Principal responsibilities

  • The role holder is required to be a manager of Fraud Operations, in designing and where appropriate, deploying policies, procedures and strategies that will minimize the fraud risk within or against HSBC.
  • Act as the SPOC for AMH Fraud included Fraud detection, fraud reporting hotline, Fraud mitigation and investigation.
  • The managerial coverage to AMH WPB, CMB or any other markets.
  • Provide support to new team set up to meet the business requirement and BAU.
  • Giving people the authority, resources and guidance to make informed decisions.
  • Providing responsibilities to direct reports, giving them direction and authority to carry them out.
  • Gathering information about work activities, checking on the quality of the work produced and evaluating the performance of individuals and the effectiveness of all elements of the team and the wider unit.
  • Maintain and develop positive and professional working relationships with senior business managers across ASP.
  • Motivate teams working in a challenging operational environment.
  • Create an environment for the delivery of consistent performance measurement, training, career management and succession planning across Fraud Operation Team.
    Requirements
    • The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures.
    • Strong leadership capabilities, Energetic and self-motivated team player.
    • Creative and innovative communications and engagement specialist
    • Strong organisational, planning and implementation skills and preferably within a Financial Crime or Fraud operation environment.
    • Able to work closely and influence senior stakeholders.
    • Drive, teamwork and positive cooperation towards the achievement of team/department goals.
    • Proactive and able to demonstrate initiative and an appetite for continuous improvement.
    • Commercial and delivery focused.
    • Calm under pressure.
    • Awareness of regulatory and in-house operating environment and potential impact on function
    • Strong interpersonal skills with proven ability of organizational planning, resource mobilization, problem solving, influencing and delivery.
    • Excellent communication and inter-personal skills, with experience of dealing with executives at all levels.
    • Ability to develop practical, cost effective solutions to complex global issues.
    • Ability to manage multiple issues and priorities and demonstrated judgment and poise in challenging circumstances.

    Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

    You’ll achieve more when you join HSBC.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.