职位描述
Please note this job advertisement is only available in Chinese
在这一职位上，您将：
- Providing services for customer due diligence, including customer document review and verification, and data Analysis.
- Through Internal/External Communications to collect data and identify risk level.
- Establish and maintain effective relationship with customer business areas and identify areas of service improvements.
- Work is organized and processed / completed within agreed timescales. Ongoing monitoring and review of workflow and priorities are in accordance with procedures.
- 为客户提供尽职调查服务，包括资料审查，数据分析等；
- 日常工作包括通过电话联系客户或相关部门获取资料信息，进行客户筛选及风险评估；
- 建立与保持良好的客户关系并改善客户服务质素；
- 按规定时间完成分配的任务，紧跟公司程序监控工作流程。
汇丰是平等机会雇主，致力构建珍视和尊重所有雇员、重视各种观点的文化。我们在多元共融的环境中促进持续职业发展、弹性工作并提供成长机会，我们对此深感自豪。我们鼓励所有合资格人士提出申请，无论性别或遗传信息、性向、种族、宗教信仰、社会地位、医疗休假需求、政治背景、身体状况、肤色、国籍、服役状况等因素如何，我们都会基于申请人的才能和与职位的匹配程度作出决定。
要求
- College degree or above.
- Ability to speak and understand Cantonese/English fluently, and have good conversational / telephone skills.
- Ability to operate system and know about MS Office,e.g. Excel.
- Experience in customer request/queries is preferred.
- Be able to adapt to the rotating shift working environment, and working location in Foshan and Guangzhou.
- 大专或以上学历；
- 良好的英语及粤语读写说能力，以及良好的电话沟通能力；
- 良好的系统操作能力，懂得使用微软办公软件 ；
- 有客服/销售相关工作经验者优先考虑；
- 能适应轮班工作，并接受工作地点调配，包括东风西汇丰大厦/佛山千灯湖/太古汇。
***汇丰环球客户服务（广东）有限公司发布***