Job description
Please note this job advertisement is only available in Chinese
在这一职位上,您将:
- Providing services for customer due diligence, including customer document review and verification, and data Analysis.
- Through Internal/External Communications to collect data and identify risk level.
- Establish and maintain effective relationship with customer business areas and identify areas of service improvements.
- Work is organized and processed / completed within agreed timescales. Ongoing monitoring and review of workflow and priorities are in accordance with procedures.
- 为客户提供尽职调查服务,包括资料审查,数据分析等;
- 日常工作包括通过电话联系客户或相关部门获取资料信息,进行客户筛选及风险评估;
- 建立与保持良好的客户关系并改善客户服务质素;
- 按规定时间完成分配的任务,紧跟公司程序监控工作流程。
汇丰是平等机会雇主,致力构建珍视和尊重所有雇员、重视各种观点的文化。我们在多元共融的环境中促进持续职业发展、弹性工作并提供成长机会,我们对此深感自豪。我们鼓励所有合资格人士提出申请,无论性别或遗传信息、性向、种族、宗教信仰、社会地位、医疗休假需求、政治背景、身体状况、肤色、国籍、服役状况等因素如何,我们都会基于申请人的才能和与职位的匹配程度作出决定。
Requirements
- College degree or above.
- Ability to speak and understand Cantonese/English fluently, and have good conversational / telephone skills.
- Ability to operate system and know about MS Office,e.g. Excel.
- Experience in customer request/queries is preferred.
- Be able to adapt to the rotating shift working environment, and working location in Foshan and Guangzhou.
- 大专或以上学历;
- 良好的英语及粤语读写说能力,以及良好的电话沟通能力;
- 良好的系统操作能力,懂得使用微软办公软件 ;
- 有客服/销售相关工作经验者优先考虑;
- 能适应轮班工作,并接受工作地点调配,包括东风西汇丰大厦/佛山千灯湖/太古汇。
***汇丰环球客户服务(广东)有限公司发布***